High quality and low cost at Jenkins Gym

High quality and low cost at Jenkins Gym

16 December 2014, 4:53PM
Joanna Redfern-Hardisty

Hutt City’s Jenkins Gym prides itself of offering members a quality gym at low prices – and with more than 2,500 members, it’s certainly doing an outstanding job.

Gavin Marshall, the facility’s Director, says Clubware, Australasia’s leading fitness centre management software, is supporting this business growth.

Gavin Marshall

“Clubware helps us to help our members,” says Gavin.  “It’s a great tool with so many useful features like the correspondence aspect which enables us to send members tailored emails such as birthday wishes.  It’s all about building rapport with our members and providing an exceptional customer service experience.”

Clubware is a facility management software package that can administer all areas of a membership based business, including accounts, bookings, classes, programmes, arrivals and even retail point-of-sale.  Its key benefit to gym facilities is that it frees staff from time-consuming and repetitive administration, allowing them to focus on the most important aspect of the club – its members.

Gavin adds: “This system helps owners too.  The scheduled reports are the best and help me to keep on top of everything.”

Designed with feedback from the health and fitness industry, Clubware is used by more than 800 health and fitness clubs across Australasia.  For one monthly fee – which includes installation and training – users also have access to a technical support line to help with any operating issues.

For more information on how Clubware visit www.clubware.co.nz.

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